Information sharing and knowledge management

The issue.

The sharing of information and the continual updating of knowledge within an organisation can be a real challenge. When working on projects with key members, being spread across the country or even continents can make this even harder. An intranet can process information but it can only be updated by administrators, which can make it a slow process. Emails can aid the communication of ideas but this can be slow and file size and content restrictions means it is not always possible.

The solution is the wiki – a web based application that is the perfect platform to run and centralise live projects. Unhindered by the controls of a CMS and not constrained by the publication protocols of a web editor, they offer project teams an ideal way to share documents and develop knowledge.

Delivery
Our first step with a client is to establish if their company is ready for a wiki. This can be established by understanding your current business practices and corporate culture.

The benefits you would find with a wiki include;

- The spread of responsibility for knowledge creation across the business. 
- They reduce the amount of HTML publishing 
- They reduce the burden on the CMS web team
- They encourage interaction and help to promote a single company culture 
- They are a fast and effective way of generating and capturing knowledge for a knowledge library.

If you think your business is ready for a wiki and want to find out more contact us