WHAT'S YOURCHALLENGE?
Creating a faster experience and services innovation
Essential business logic locked in third-party systems
The limitations and costs of complex legacy systems
Simplifying the addition of new channels, systems and data sources
Strengthening internal systems that can’t handle the security and scale of the web
Greater consistency across channels
Wanting a microservices architecture but worried about integrating all channels
Future-proofing your tech architecture

RECLAIM YOUR BUSINESS LOGIC
We've developed the Omnichannel Experience.API (OX.API) through a long-term focus on delivering intelligent and brilliantly crafted technology solutions that build category-defining brands. Tried, tested and evolved over 6+ years with our clients, the OX.API will help you reclaim ownership and full control over the business logic that drives your customer value across all experience touchpoints.
At its heart, it is an Experience Services Architecture that connects your back-end to your front-end distribution channels. Our clients know that it’s better than the alternatives:
Full enterprise stack solutions (expensive)
A single CMS solution (limiting)
Renting a vendor PaaS solution (not 100% controlled)
The OX.API provides the capabilities you need to curate the experiences that your customers crave, through solid technical engineering and adhering to architectural principles that drive both effectiveness and efficiencies: availability, resilience, data quality, interoperability, secure by design, performance.
Jasper McIntosh
CIO, THE GYM GROUP
The OX.API will allow you to innovate your customer experience by accelerating the integration of new customer data sources and channels for interaction. Our OX.API consists of three parts:
Read the latest inspo from our team